3CX – Your Communications System

3CX helps reduce business costs and increase efficiency

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

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Why should 3CX be the solution for your business?

Telephony
Web client and mobile apps for remote working

Video Call
Included in your system, no add-ons needed

Live Chat
Talk with your customers in real time via your website or WhatsApp!

SMS
Allow your customers to interact with you instantly

Integrations
CRMs and Microsoft 365

Low Cost
Save on your phone bills, add ons and hardware

Flexible
Keep your numbers, choose your phones and your provider

Secure
3CX includes advanced security features

Install anywhere
Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!

3CX Apps for Android & iOS Device

Make and take calls from anywhere
Video Conferencing
Instant Messaging and Chat
Answer WhatsApp messages
Conference Calls
Free VoIP calls with your smartphone
Encrypted and Secure

3CX Live Chat: Next Level Communications

Chat with your customers on your website
Create Chat queues
Answer from your webclient or 3CX App
Transfer chats to other team members
Elevate a chat to a call or a video with a click
Chat reporting available
Chat monitoring feature for Managers!

Web Client/Desktop Apps

Work from anywhere – multifunctional web app with inclusive UC features
Call from your browser, control your IP phone or smartphone
Answer customer queries from live chat, WhatsApp and SMS from one interface
Video conferencing at the click of a button
Native Desktop App for calls
Launch calls directly from your CRM
Integrate seamlessly with Microsoft 365
View the status of your colleagues

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.

Increased secure web server configuration
Automatic detection & blacklisting of SIP attack tools
Global IP Blocklist automatically updated for participating PBXs
Traffic to 3CX apps is encrypted via the 3CX Tunnel
Voice traffic is encrypted via SRTP
Automatic generation and management of SSL certs
Qualys labs A+ rating and Immunilabs A Rating
Automatic failover for instant backup
Encryption between browser and the website ensured via HTTPS
Limit access to 3CX management console based on IP