Fibre optic internet, or Ethernet, is not like ordinary broadband. It is a high end, business grade service that comes with guarantees. Guaranteed speeds, guaranteed uptime and guaranteed service levels. It means the difference between your staff being able to access and share data through business applications and the web quickly – or frustration and wasted time due to slow connection speeds and not being able to access current information as it’s needed.

Many start-up and small businesses decide to manage IT on their own in an attempt to keep costs to a minimum. Often this will take the shape of either one or a couple of individuals who possess some amount of IT knowledge. A percentage of their time must be given to IT support issues. However this approach often proves to be far more costly for the ‘lean’ business than outsourced IT support alternatives would be.

Many businesses today are still using traditional Private Branch Exchange (PBX) or IP-PBX phone systems, and they do prove to be a great telecom solution given their breadth of functionality and scalability. However, there are risks involved of which it is important to be aware.