Does Mother record its telephone calls?

Yes.

Mother uses Witness to record all calls for reasons of legitimate interest and contractual obligation.

Many of our business activities are the result of an instruction provided directly by a client via telephone conversation. It is important that these instructions are recorded as no other written advice or record of the instruction will exist.

Alternative methods of issuing instructions (email and secure client portal) also exist but conversational two-way dialogue is often preferred, by Mother and our clients alike, for convenience and clarification of an instruction.