In this section you will find information relating to our terms and conditions and our data protection and privacy policy in relation to Clients. You can find our privacy policy for Website Visitors and Marketing Subscribers here.

Clients

Mother Technologies Ltd confirms that it will comply with the provisions of the GDPR and the Data Protection Act 2018 when processing data and that it has appropriate security measures in place.

We will process your data only to provide you with the services for which you have subscribed and to comply with our legal and regulatory obligations.

In order to perform the duties of our engagement you agree to provide us with the information we require and understand that failure to do so will negatively impact the services we provide.

Any data we hold will be stored securely on our systems for a period of time defined by our internal data retention policies. Generally, this will be for the duration of our engagement or for as long as is required by law.

You will receive relevant updates from us in relation to the services we provide that may be relevant to you and your business.

Unless you have already informed us not to do so, we may contact you occasionally by mail or e-mail to share news and insights, invite you to events, or tell you about products or services we think you will find useful. To unsubscribe from receiving such communications, or to tailor your preferences, email Customer Services or click the unsubscribe link in the email you receive.

Your data will never be passed to any 3rd party or moved outside the EU without prior consent unless required by law or for the purposes of debt recovery. In the event of an unpaid or disputed account, we will instruct our appointed debt recovery agents/solicitors to proceed with the necessary course of action to retrieve any monies due to our Company without prior consent. Only information that is relevant to the debt will be passed to our agents.

Your rights

• You have a right to apply for a copy of your data
• You have a right to data portability; to obtain a copy of your data, held digitally, in a form that allows you to transfer it to another provider
• You have the right to complain about the processing of your data. In the first instance please send any concerns to Customer Services and we will do our best to help you. If you are still unsatisfied you have the right to complain to the Information Commissioner’s Office. Contact details can be found at www.ico.org.uk.